Join a highly dynamic team passionate by the development of world class business services
Opportunities:
Source to Pay
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Sourcing Team
Sourcing Buyer Specialist
(m/f)
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- see full description of the offer
Responsibilities
- Drive selection of suppliers, tendering, negotiation and contract renewals according to the defined strategies and guidance, business priorities, group policies and principles;
- Implement preferred suppliers, validation of single source suppliers, negotiation assistance and supplier relationship management;
- Achieve an optimized procure to pay process and the best cost/performance ratio;
- Measure and drive process compliance and utilization of leveraged buying agreements and optimization of procurement channels;
- Measure, analyse and manage supplier performance to improve quality, reduce costs and mitigate supply risk;
- Ensure delivery of agreed cost reduction targets, as well as departmental goals.
Requirements
- Degree in Management, Business, Logistics, Engineer or similar;
- Experience in Sourcing;
- Demonstrated success in delivering competitive advantage to the business through development and implementation of sourcing strategies;
- Highly developed verbal and written communication skills in English;
- Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
- Successfully negotiated in cross functional and cross market teams;
- Demonstrated successful business partnering, Stakeholder management/ engagement;
- Ability to use networks to influence business activity.
- Discipline, proactive, results focus, self-motivation.
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training.
Other information
- Country: Portugal
- Location: Linda-a-velha
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Order To Cash
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Demand Capture
Claims Management
Cash Collections
Credit Analysis
Reference Data
Demand Capture Specialist
(m/f) English | French | German Speakers
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- see full description of the offer
Responsibilities
- Ensuring Demand is captured within Global and/or Market SLA´s, through both manual and electronic order methods;
- Liaise with Centre of Competence and Reference / Master Data to resolve exceptions/ failures for electronic and digitalized demand capture within the time period of defined service level agreement;
- Perform periodic activity relevant review´s with stream Lead Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
- Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.
Requirements
- Bachelor’s degree in Business, Finance, Economics or similar;
- Previous Customer Service and/or Order to Cash (O2C) experience is an advantage;
- Proficiency in English;
- Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
- Strong problem solving and analytical skills;
- Customer orientation;
- Able to propose and implement improvements in procedures.
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training.
Other information
- Number of jobs vacancies: 1
- Country: Portugal
- District: Lisboa
- Delegation: Permanent Placement GC
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Claims Management Specialist
(m/f) English | French | German
-
- see full description of the offer
Responsibilities
- Reception, registering, assignment and categorization of all customer Claims and Deductions raised by customers and/or internally;
- Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
- Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.
Requirements
- Bachelor’s degree in Business, Finance, Economics or similar;
- Previous experience in Claims and Deductions is an advantage;
- Proficiency in English;
- Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
- Strong problem solving and analytical skills;
- Customer orientation;
- Able to propose and implement improvements in procedures.
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training.
Other information
- Number of jobs vacancies: 5
- Country: Portugal
- District: Lisboa
- Delegation: Permanent Placement GC
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Claims Management Specialist
(m/f)
-
- see full description of the offer
Responsibilities
- Claims and Deductions - reception, registering, assignment and categorization of all customer Claims and Deductions raised by customers and/or internally.
- Perform periodic activity relevant review´s with stream Supervisor/Lead;
- Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
- Analyze and check KPIs on quality of services provided and present during DORs;
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
- Execute identified business and internal controls of O2C processes;
- Ensure compliance with company standards including effective management of SODs, updated standard routines, documentation of previous audit points, adherence to CBP (Control Best Practices).
Requirements
- Master degree in Accounting, Finance, or similar;
- Proficiency in English;
- 2-5 years of experience in Claims and Deductions;
- Prior working in SSC environment an advantage;
- Analytical skills;
- Customer Satisfaction behavior.
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training;
Other information
- Number of jobs vacancies: 5
- Country: Portugal
- District: Lisboa
- Delegation: Permanent Placement GC
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Cash Collection Specialist
(m/f) English | Swedish | Finnish | Danish | Norwegian | Dutch | French | Italian | Spanish | German
-
- see full description of the offer
Responsibilities
- Manage customer/account queries to ensure sales ledger balances are clean on customer account;
- Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
- Notify Markets of uncollectable debt risks & mitigate where possible;
- Collection activities based on Market Collection Strategy;
- Respond to incoming collection concerns from the customer and internal stakeholders;
- Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts;
- Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
- Execute identified business and internal controls of Collections processes;
- Review and propose updates, through company, to the Standard Routines due to legal or process changes.
Requirements
- Degree in Business, Finance, Economics or similar;
- Previous experience in Collection or Finance area is an advantage;
- Proficiency in English;
- Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
- Strong problem solving and analytical skills;
- High Customer Service skills;
- Able to propose and implement improvements in procedures.
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
Other information
- Number of jobs vacancies: 1
- Country: Portugal
- District: Lisboa
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Cash Collections Leading Specialist
(m/f)
-
- see full description of the offer
Responsibilities
- Manage customer/account queries to ensure sales ledger balances are clean on customer account;
- Successful management of due and overdue balances on customer account, ensuring Collections team maximizes On Time Payment for all Customers;
- Responsible to notify Markets of uncollectable debt risks & mitigate where possible;
- Supervise intensive collection activities based on Market Collection Strategy;
- Supervise incoming collection concerns from the customer and internal stakeholders;
- Work on implementation of O2C plans and objectives, in line with company business strategies;
- Monitor, perform and execute the performance service level agreements (SLA’s) and indicators of services (KPI´s);
- Drive action plans to correct deviations in services and ensure process improvement;
- Perform Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
- Leverage and capture company potential through the usage of DORs/WORs/MORs/GSTD/FI/ and other tools;
- Ensure compliance with company standards including effective management of SODs, updated standard routines, documentation of previous audit points, adherence to CBP (Control Best Practices);
- Leads the team in establishing and accomplishing objectives as aligned with the stream priorities;
- Ensures appropriate controls and audits are in place and carried out as agreed;
- Close audit gaps based on Group Audit Assessment and sustain results.
Requirements
- Degree in Accounting or similar;
- Relevant work experience (3+ years) in Order to Cash/Credit and Collection;
- Strong computer skills, including SAP and Microsoft Office applications (Word, PowerPoint, Excel);
- Highly developed verbal and written communication skills in English;
- Demonstrated ability to develop and lead a team;
- Able to propose and implement improvements in procedures in the O2C Process;
- Strong problem solving and analytical skills;
- Developed project management skills, financial aptitude and business acumen;
- Strong customer focused attitude with a commitment to quality and customer service;
- Explain financial implications to Customers / Stakeholders and ensure their buy-in to expected behaviors;
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training;
Other information
- Number of jobs vacancies: 1
- Country: Portugal
- District: Lisboa
- Delegation: Permanent Placement GC
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Cash Collections Specialist
(m/f)
-
- see full description of the offer
Responsibilities
- Learn and work on execution of objectives and order to cash plans in line with company strategy;
- Manage customer/account queries to ensure sales ledger balances are clean on customer account;
- Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
- Notify Markets of uncollectable debt risks & mitigate where possible;
- Collection activities based on Market Collection Strategy;
- Respond to incoming collection concerns from the customer and internal stakeholders;
- Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts, which could ultimately impact Sales and Working Capital of the business;
- Analyze and check KPIs on quality of services provided and present during DORs;
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
- Execute identified business and internal controls of Collections processes;
- Review and propose updates, through company, to the Standard Routines due to legal or process changes;
- Promote and support company awareness. Leverage and capture company potential through the usage of DORs/WORs/MORs/GSTD/FI/ etc.;
- Ensure compliance with company standards including effective management of SODs, updated standard routines, documentation of previous audit points, adherence to CBP (Control Best Practices).
Requirements
- Master degree in Accounting, Finance, Economics or similar;
- Proficiency in English;
- 2-5 years of experience in Cash Collection;
- English (pre-intermediate level);
- Strong Analytics Skills;
- High Customer Service skills;
- Prior working in SSC environment an advantage.
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training;
Other information
- Number of jobs vacancies: 3
- Country: Portugal
- District: Lisboa
- Delegation: Permanent Placement GC
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Credit Analysis Specialist | Excel Proficient
(m/f)
-
- see full description of the offer
Responsibilities
- To execute accurately and timely daily activities and functions in Credit Analysis: review and proposal of Credit parameters for calculation of credit limit and risk category taking in account various sources of financial data;
- Prepare reports with financial information about customer’s accounts;
- Perform periodic activity relevant review´s with stream Lead Contribute to Continuous Improvements programs and standardization of processes across all markets in scope;
- Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
- Execute identified business and internal controls of O2C processes.
Requirements
- Degree in Business, Finance, Economics or similar;
- Previous experience in reporting and credit analysis is an advantage;
- Proficiency in English;
- Advanced Excel and SAP is a plus;
- Strong problem solving and analytical skills;
- Customer Service Orientation;
- Able to propose and implement improvements in procedures.
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training.
Other information
- Number of jobs vacancies: 1
- Country: Portugal
- District: Lisboa
- Delegation: Permanent Placement GC
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Reference Data
(m/f) English | Spanish
-
- see full description of the offer
Responsibilities
- Setup and maintenance of all data impacting O2C Processes which is not defined as Company Master Data;
- Contribute to Continuous Improvements programs and standardization of processes across all markets in scope;
- Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.
Requirements
- Degree in Business, Finance, Economics, Mathematics or similar is a plus;
- Previous experience in Database or Master Date area is an advantage;
- Proficiency in English;
- Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
- Able to propose and implement improvements in procedures in the O2C Process;
- Strong problem solving and analytical skills;
- Strong customer focused attitude with a commitment to quality and customer service.
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training.
Other information
- Number of jobs vacancies: 1
- Country: Portugal
- District: Lisboa
- Delegation: Permanent Placement GC
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Digital & Social Media
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Campaign Deployment Specialist
Factory Content Specialist
Campaign Deployment Specialist
(m/f)
-
- see full description of the offer
Responsibilities
- Act as a Campaign Deployment Specialist for the Campaign Factory, to ensure proper execution of the Service, with service orientation to the Market/Business:
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In Adobe Campaign, run day-to-day campaign deployment tasks:
Integrating campaign content elements (HTML, images, videos, …),
Including dynamic personalization elements,
Mapping the integrated content with the pre-defined target populations,
Sending live test versions of the integrated content (proof),
Scheduling and executing campaign,
Monitoring campaign execution,
Measuring the performance of the communication channel (delivery rate, bounce rate, open rate, click-through rate, …),
Troubleshooting campaign deployment problems (at workflow and delivery level),
Performing quality control checks and best practices to produce error-free work,
Collaborating with the local campaign management teams in the markets;
- Maintain Operational Documentation to ensure proper execution of Services (Processes, Service Catalog, Briefs, Training material, standard routines);
- Liaise with Campaign Factory key Business Stakeholders, to integrate Guidelines and align Service Lines;
- Liaise with Campaign Factory Lead for Continuous improvement;
- Run regular Operational review with Markets to track Service delivery;
- Run periodic Meeting with Business/Market to collect demand as well as ensure that market adhere to Campaign Factory pre-requisites;
- Identify Market/Business knowledge gap and propose action to market to fill those gaps.
Requirements
- Bachelor’s Degree in Marketing, Communication or similar;
- Proficiency in English;
- knowledge of HTML and Salesforce is a plus;
- +1 year of experience with a Multichannel Campaign Management tool, like Adobe Campaign (Neolane), Salesforce's Marketing Cloud (ExactTarget), IBM Marketing Software, Oracle's Marketing Cloud;
- Understanding of browser compatibility issues, email design, and email deliverability;
- Hands-on experience with a Content Management System (CMS) is preferred;
- Experience with Query and Reporting Tools (Cognos, Business Objects) is preferred.
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training.
Other information
- Number of jobs vacancies: 2
- Country: Portugal
- District: Lisboa
- Delegation: Permanent Placement GC
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Factory Content Specialist
(m/f)
-
- see full description of the offer
Responsibilities
- Be the interface between the Markets/Businesses and the eContent Factory vendors, to ensure proper execution and delivery of the Services, work with Business/Markets teams to plan demand, manage escalation, coordinate projects and also work with Vendors to deliver World Class Service;
- Act as a Coordinator for the eContent Factory, with the different vendors according to the Service request, to ensure proper execution of the Service, with service orientation to the Market/Business. Act as a point of escalation/resolution if any discrepancy and manage prioritization;
- Manage the overall coordination of Projects from the planning to the implementation (E.g. Computer Generated Imagery related projects);
- Maintain Operational Documentation to ensure proper execution of Services (Processes, Service Catalog, Briefs, …);
- Knowledgeable about digital content production, eCommerce and eRetailers;
- Run periodic Meeting with Business/Market to collect demand as well as ensure that market adhere to eContent Factory pre-requisites;
- Identify Market/Business knowledge gap and propose action to market to fill those gap.
Requirements
- Bachelor’s Degree in Marketing, Communication or similar;
- Proficiency in English;
- +1 year of experience in Content Production Management;
- Good Knowledge of eCommerce and eRetailers environment;
- Knowledgeable about digital marketing related services;
- Experience in using Project Management, Tracking Tools (Cost, Time, Budget);
- Workflow Management (Knowledge on ESKO solution is a plus);
- Strong relationship management skills dealing with Customer and managing vendors;
- Working with high-volume, multi-platform, complex tasks;
- Working in a corporate and multi-cultural setting.
We offer
- Opportunity to work in a reference company in its sector;
- Salary conditions compatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training.
Other information
- Number of jobs vacancies: 1
- Country: Portugal
- District: Lisboa
- Delegation: Permanent Placement GC
apply your CV to Adecco PT
Recruitment.perm@adecco.com
Do you want to contribute to the transformation of the function and to success?
Nestlé Business Services (NBS) is a shared service of Nestlé. NBS Lisbon is the sixth shared service center of Nestlé and supports the services of Western Europe.
Nestlé Business Excellence (NBE) was created in 2014 to lead a major transformation in the Nestlé Group, which aims at providing fuel for growth through the optimization of End to End (E2E) flows, the delivery of best in class business services and the support to demand focused organizations. NBE has three goals: To simplify what can be simplified, standardize what can be standardized and share what can be shared at the highest possible level.
Nestlé Global Business Services (NGBS) is, within NBE, the structure that ensures an integrated service delivery model for Centers of Scale and Centers of Competence, and will hence be at the heart of company changes.
